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Terms & Conditions

Last updated: 26 November 2024

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Welcome to Sino Cards TCG ("us", "we", or "our"). These Terms & Conditions ("Terms") govern your use of our website www.sinocardstcg.com (the "Site") and any related services offered by Sino Cards TCG. By accessing or using the Site, you ("you" or "user") agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Site.

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1. General

  • Sino Cards TCG is an online store specializing in the sale of Pokémon trading cards and related merchandise.

  • We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

  • We may, at our sole discretion, terminate or suspend your access to all or part of the Site for any reason, including, without limitation, breach of these Terms.

 

2. Products and Services

  • We make every effort to display the products and services listed on the Site as accurately as possible. However, we do not guarantee that the descriptions, images, or other content on the Site are accurate, complete, reliable, current, or error-free.

  • We reserve the right to modify or discontinue any product or service at any time without notice.

  • We reserve the right to limit the quantities of any products or services that we offer.

  • We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the products or services offered on the Site for any purpose.

 

3. Orders and Payment

  • By placing an order on the Site, you agree to provide accurate, current, and complete information.

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including, without limitation, errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

  • Payment for orders must be made through the available payment methods on the Site.

  • You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred.

 

4. Shipping and Delivery

  • We will make every effort to ship your order within the estimated time frame. However, we do not guarantee delivery dates and are not responsible for any delays caused by third-party shipping carriers.

  • Shipping costs are calculated based on the destination and weight of the order.

  • Risk of loss and title for products pass to you upon delivery to the carrier.

 

5. Returns and Refunds

  • Returns: Due to the collectable nature of trading cards and the importance of maintaining their sealed condition, we generally do not accept returns.​

  • Damaged or Incorrect Items: If your order arrives damaged or is not as described, please contact us at info@sinocardstcg.com within 14 days of receiving your order. We will work with you to resolve the issue promptly, which may include a replacement or refund. Please include your order number and photos of the damaged or incorrect items in your email.​

  • Cancellations: You may request to cancel your order at any time prior to shipment. However, a 3% cancellation fee will be deducted from the refunded amount. This fee covers the non-refundable payment processing fees we incur for the initial transaction.

 

6. Intellectual Property

  • The Site and its original content, features, and functionality are owned by Sino Cards TCG and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

 

7. Disclaimer

  • The Site and its content are provided on an "as is" and "as available" basis.

  • Sino Cards TCG disclaims all warranties of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

 

8. Limitation of Liability

  • In no event shall Sino Cards TCG, its affiliates, directors, officers, employees, agents, suppliers, or licensors be liable for any direct, indirect, incidental, special,14 consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or relating to your use of or inability to use the Site or the products or services offered on the Site.

 

9. Indemnification

  • You agree to defend, indemnify, and hold harmless Sino Cards TCG, its affiliates, directors, officers, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms or your use of the Site, including, but not limited to, your user contributions, any use of the Site's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

 

10. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of the Republic of Ireland, without regard to its conflict of law provisions.

  • Any legal suit, action, or proceeding arising out of or relating to these Terms or the Site shall be instituted exclusively in the courts of the Republic of Ireland.

 

11. Entire Agreement

  • These Terms constitute the entire agreement between you and Sino Cards TCG with respect to the Site and supersede all prior or contemporaneous communications and proposals, whether oral or written.

 

12. Contact Us

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